Contact Center Services

CRMone is a growing provider with five contact center locations and over 1,500 BPO seats globally. However we are still committed to delivering the same outstanding customer experience as we did on day one. We possess the right mix of partner support, people, culture and technology to ensure success.

By linking our technology and integration, strategic business process outsourcing partnerships, and industry expertise, we can meet and exceed the expectations of our clients. Here are some of the services we can offer to your business.

  • Customer Care
  • Customer Save
  • Technical Support
  • Helpdesk
  • Phone Survey/Market Research
  • Technical Support
  • Back Office Data Entry and Processing
  • Live Chat/E-Commerce
  • Collections
  • Consumer Outbound Telemarketing (OTB)
  • B2B and B2C Inbound Telemarketing (ITB)
  • B2B and B2C Winback
  • Business Inside Sales
  • Customer Retention
  • Telephone Account Management
  • Commercial Lead Generation
  • Database Management and Direct Marketing
  • CRM Software Administration

We would love to let you know the details about our services and how we can tailor each to work more seamlessly with your business model. Click here to send us a brief message so we can address any of your questions.