Donating is a social work that has been appreciated to save time and is helpful to so many under-privileged citizens. Over the years the way of giving donation has change but the purpose remains the same. Hence, it’s our duty to make the process seamless and effective without putting burden on anyone.
Donors should be given easy way to understand the process, they should be feel important even after they have donated. A free CRM for nonprofits software can help you achieve that donation target by simplifying every step.
But the question is which one to select that is best suitable for your organization? Look for features that you want. It should be equipped with customization features so that teams can easily change the designs, storage space should be big, automation should be more on point rather than providing unnecessary features.
The Top 10 Free CRM for nonprofits are:
1. CrmOne
CrmOne is the best free CRM for nonprofits. The suite of tools it offers in the free version is more than enough for small and medium size businesses. Starting with the intuitive user interface well-friendly interface that is made with minimal design, it captivates you as a user.
Such organizations need contact management to be well updated with their data. With CrmOne’s lead management your data is sourced and segmented with the help of AI.
You can select the type of categories, and then analyze the data. Prepare email campaigns, use social media management to create posts to capture the attention of donors.
CrmOne as an email marketing platforms for nonprofits is reliable as it offers unique templates that can be customized as per the requirements, your brand tone can be given, AI suggests subject line and content. This gives a personalized experience to the user.
The Omnichannel and shared inbox makes sure that all the conversations are done from a unified platform.
Using form builder you can share digital forms with the donors, so you can know their interest level and even collect feedbacks. The same method can be used during events, when the numbers of data are high and you don’t have to waste resources and time on manual data entry.
Track volunteer skills, availability, and interests for better engagement. You can easily manage grant applications, deadlines, and reporting requirements to secure and maintain funding.
Co-ordinate advocacy campaigns, fundraising drives and outreach efforts to ensure consistent messaging. Automate the tasks like donation receipts, acknowledgements and membership renewals.
Features:
- Unlimited User Access
- Centralized Donor Management
- Volunteer and Event Management
- Grant Tracking and Management
- Advanced Analytics and Reporting
2. Bloomerang
A customized free CRM for nonprofits that is designed to manage donors, increase fundraising efforts, better donor relationships and build long-term donor relationships.
It has an engagement meter that visually tracks donor interactions on a scale from ‘Cold’ to ‘On Fire.’ It helps in identifying highly engaged donors and prioritizing outreach for major gifts or recurring donations.
Bloomerang’ Genersoity Score and Giving summary feature uses proprietary algorithms to assess a donor’s giving capacity. This is a relief because then you can prepare the strategy accordingly, rather than going for a generic approach.
The Sustainability Scorecard checks the organization’s health with quarterly surveys. It helps nonprofits be open and earn donor trust by showing their efforts for sustainability.
Bloomerang shines in custom reporting and data segmentation. Nonprofits can make tailored reports or use ready-made templates to analyse donor trends. It can segment donors by factors like their giving history or engagement levels. This makes it easier to personalise communications and campaigns.
Features:
- Donor Engagement Meter
- Generosity Scoring Tools
- Customizable Data Segmentation
- Nightly Data Updates
- Integrated Fundraising Tools.
3. CharityEngine
It’s an all-in-one fundraising nonprofit CRM platform and system for nonprofits that has payment processing and donor data in a secure place.
It gives a wide range of built-in fundraising tools. The single system avoids the common failures and troubleshooting associated with cobbled-together systems.
A centralized hub providing a complete view of all donor interactions, eliminating the need to manage data across multiple systems.
It easily automates marketing efforts and gives multi-channel options for personalized approach. You can create tailored donation forms to suit specific fundraising needs.
Ready-to-use dashboards are optimal for gaining insights into campaigns and team performance.
Features:
- Gift Matching Support
- Native Event Management
- Membership Management Tools
- PCI-Certified Security
- 90+ Fundraising Reports
4. Centripe
An amazing platform that is designed to align donor relationship management and enhance organizational efficiency. The AI power capabilities make it too good as a free CRM for nonprofits.
You have tools to automate repetitive tasks, such as data entry and email follow-ups, that let teams focus on building meaningful relationships with donors.
It also has advanced lead scoring powered by machine learning so you can identify high-value donors. All the donor data can be centralized and you have personalized insights into every leads.
This includes generating detailed donor profiles, tracking donation history, and offering predictive analytics to forecast giving trends. Such insights empower organizations to create targeted campaigns that resonate with their supporters, ultimately driving higher donor engagement efforts and donor retention rates.
From email marketing platforms to payment processors, the CRM ensures that all systems work cohesively, eliminating the need for manual data transfers.
Features:
- AI-Powered Automation
- Donor Behavior Insights
- Customizable Fundraising Campaigns
- Lead Scoring Tools
- Seamless Workflow Integration
5. HubSpot
Starting with the volunteer appreciation workflows, that helps nonprofits automate personalized thank you messages and recognition campaigns for volunteers.
It also enables to manage ad campaigns directly within the platform that lets organizations promote fundraising events or donation drives on social media and search engines without relying on extra tools.
It has in-built custom donation forms that can be created and embedded on websites or landing apges, featuring smart fields and conditional logic to align the donation process.
The forms can even pre-fill data for returning donors, simplifying the experience for new donors and increasing the likelihood of repeat contributions.
Its social media management has tools to shcedule, publish and monitor posts across multiple platforms like Facebook, Instagram, and Twitter. This lets you maintain online presence.
HubSpot is far opposite to low cost crm for small nonprofits, because of its high scalable price factor. Though it is free upto certain limits, once you want to expand, it becomes too costly.
Features:
- Donor Segmentation Tools
- Automated Email Workflows
- Centralized Data Management
- Dynamic Reporting Dashboards
- Real-Time Live Chat
Boost Your Business
Performance with CrmOne
Our experts will guide you through the most effective
ways to use CrmOne,
ensuring you fully leverage its
features for maximum impact on your business.
6. Salesforce
A nonprofit CRM or system for nonprofits is made to manage connections with donors, volunteers, and clients. It offers a central database to store donor information, like contact details, demographics, and donation history.
Fundraising and donor management software helps you track campaigns, engage donors, and keep them involved. You can also automate personalised campaigns and create tailored fundraising pages.
It helps you more effectively manage programs by coordinating tasks, planning resources, and evaluating impact all in one easy-to-use database.
Salesforce also offers AI-powered analytics to convert existing data into actionable insights. This includes fundraising and donor analytics, marketing and financial analytics, and strategic reporting.
Salesforce’s marketing tools help nonprofits create personalised communication strategies. They use data to improve messaging and grow fundraising efforts.
Features:
- Donor Management Tools
- Customizable Fundraising Solutions
- Real-Time Reporting Dashboards
- Integrated Marketing Automation
- Case Management System
7. Zoho CRM
One of the best free CRM tools for nonprofits that offers a wide range of features to meet the needs of organizations.
Zia, It’s AI powered assistant automates routines tasks such as updating records, managing workflows and analyzing data. It can provide predictive insights on donor behavior, recommend best times for outreach and even assist in prioritizing high value donors.
The social media integration is resourceful. It can easily monitor conversations on different platforms. It helps you engage with potential supporters.
CRM supports omnichannel communication with multiple donors, allowing nonprofits to interact with donors via email, phone calls, live chat, and social media—all from within the platform.
Zoho CRM also excels in team collaboration tools, which are particularly useful for nonprofit organizations with distributed teams. Features like Feeds (a real-time activity stream), tagging, and centralized document libraries ensure that team members can stay updated on tasks and share important information seamlessly.
The platform also includes Gamescope, a gamification tool that fosters healthy competition among team members by awarding badges and trophies for completing tasks like donor outreach or event planning.
Features:
- Automated Workflow Rules
- Omnichannel Donor Communication
- Customizable Fundraising Pipelines
- Real-Time Analytics Dashboards
- Team Collaboration Tools
8. Bitrix24
Bitrix24 helps with volunteer management. It lets organizations bring in new volunteers, set up shifts, and organise activities easily.
Another key feature of Bitrix24 is its workflow automation capability. Nonprofits can create automated workflows for donor engagement, covering everything from the first contact to keeping donors involved. This helps make all interactions organized and efficient.
This involves automating tasks. For example, it includes sending thank-you emails after donations and reminders about upcoming events.
Bitrix24 provides event and nonprofit donor management software tools. These help nonprofits create and track fundraising campaigns. This includes online campaigns and peer-to-peer fundraising efforts.
Bitrix24 is very collaborative. It has tools like activity streams and voice/video chat. These help team members communicate, even when working remotely.
The platform has a contact centre. It supports communication through different channels, like live chat and phone calls.
Features:
- Unlimited User Access
- Integrated Call Center
- AI-Powered Assistance
- Customizable Web Forms
- Social Collaboration Tools
9. Funraise
Funraise is a powerful, free software for nonprofits. It simplifies donor management and boosts fundraising efforts.
Peer-to-peer fundraising lets supporters create their own campaigns for the nonprofit. This feature increases the organization’s reach by using the networks of current supporters.
Funraise offers text-to-give functionality. This makes it easy for donors to contribute quickly using their mobile devices. These tools help engage donors through modern channels, increasing participation and donations.
The platform also includes event and auction management tools. Nonprofits can sell tickets, manage registrations, and run silent auctions smoothly. All event data syncs automatically with the nonprofit CRM itself, reducing manual entry and giving a complete view of donor engagement.
Funraise supports recurring giving programs. This allows organizations to get recurring donors, generate stable income and maintain loyal donors by using automated donation options.
Funraise shines with its customizable donation forms and pages. Nonprofits can design branded, user-friendly online giving experiences. These forms can be embedded on websites or shared via social media and email.
Features:
- Comprehensive Donor Profiles
- Automated Communication Tools
- Real-Time Gift Tracking
- Peer-to-Peer Fundraising
- Insightful Data Dashboards
10. Insightly
The project management integration makes it easy for nonprofits to manage tasks, milestones, and deliverables in the CRM. This is perfect for groups managing several campaigns. It helps team members stay aligned on goals and deadlines.
Linking projects directly to major donors or fundraising efforts adds more organization and accountability.
It has a custom app builder. This lets nonprofits create apps that fit their needs, all without needing advanced tech skills.
This feature lets organizations create workflows, set validation rules, and design dashboards that fit their processes.
Insightly excels in email marketing automation. It helps nonprofits craft personalised donor journeys that trigger actions based on donor behaviour.
This involves sending thank-you emails automatically after donations, reminders for ongoing gifts, and invitations to events. The visual editor helps nonprofits create these workflows easily, even without coding skills.
Features:
- Customizable Workflow Automation
- Integrated Email Marketing
- Advanced Contact Linking
- Real-Time Analytics Dashboards
- Mobile App Accessibility
Conclusion:
For non profits organization, more emphasize should be made on data handling, identifying high valued donors, tailored messages, effective marketing based on segmentation, giving donors importance. With the help of AI and Automation you can easily do all these things.
CRM for non-profits are effective tool. The dynamics of the donor management system have changed. As more can be done via online than offline. Donors want the process to be easy and fast. This can be done via integrating your CRM with payment gateways. Overall you have to select the one that best aligns with your requirements and is compatible with your team.
Get started for Free
Start for free today. Boost your sales by clicking the Get Started button. With CrmOne, you can manage leads, sales, and customer service all in one place.
