The Best 12 EngageBay Alternatives of 2025 [Features, Pricing and Reviews]

While Engagebay provides a multiple features, such as sales automation and email marketing, it is not perfect in every area. Criticisms often point towards its less-than-intuitive interface, as well as its limited integration capabilities with other platforms. Considering that every business has different needs and problems, it’s essential to look into Engagebay alternatives.

In this article, I objectively analyze 12 such tools – critically assessing their key features, customization opportunities, the quality of customer support, and more to help you make an informed decision.

What to Look for in Alternative to Engagebay

Choosing the most suitable Engagebay alternatives depends on needs and budget. Before arriving at a decision, businesses must invest time in comparing various software options and obtaining demonstrations. To help you find software that aligns seamlessly with the specific needs and objectives of your business, our team of researchers offers the key considerations to evaluate among potential Engagebay alternatives.

Note: According to a survey by Forrester, 70% of organizations have adopted CRM for customer service.

List of the 12 Best EngageBay Competitors

• CrmOne: Best for Lead Management & Marketing Automation
• Hubspot: Best for AI-powered customer Platform
• Salesforce: Best for Sales and Marketing
• Zoho CRM: Best of Sales CRM Software for Customers
• Pipedrive: Best of CRM Campaign Management for Marketers
• Freshsales: AI-powered business software for Sales teams
• Monday.com: Best for task and Project Management
• Insightly: CRM and project management in one
• Nimble: Turn relationships into revenue
• Active Campaign: Customer experience automation
• Keap: Get growing. Get organized. Get paid
• Apptivo: Flexible CRM that grows with your business.

1. CrmOne

CrmOne is a powerful cloud-based platform for maintaining sales pipelines, running email marketing campaigns, and engaging customers. Known for its ease of use and comprehensive integrations, CrmOne offers a free tier with key CRM functionalities, with paid plans extending features far further.

That’s why we have built CrmOne, a Perfect alternative to Engagebay. It is an all-in-one unified marketing, sales, and customer service tools featuring a combined CRM. More than 10,000 businesses from all over the world have grown to love our services for the extensive but customized features at low cost, ultimately being the Best CRM tool for small businesses, digital marketing agencies, and startups.

It’s a Best CRM similar to Engage Bay but won’t burn through your funds. 

CrmOne’s Advanced Key Features:

1. Contact and Lead Management

CrmOne offers robust contact and lead management features that allow users to efficiently capture, organize, and track prospective leads and existing contacts. The platform offers tools for segmenting leads based on multiple parameter, tracking interactions and engagement history, and managing follow-up emails.

2. Workflow and Marketing Automation

CrmOne is very effective in automating routine tasks and marketing-related processes with regard to increasing productivity. It provides an ability for users to define automated workflows for lead nurturing, follow-ups, and task assignments, which offer seamless operations and timely action. The AI chatbot of CrmOne becomes your virtual assistant for any business needs.

3. E-mail and SMS Marketing

Laced with the best marketing tools, CrmOne has a strong hand in this segment. The platform integrates email and sms marketing tool that allow users to design, send, and monitor marketing campaigns straight from CrmOne. With features such as customizable templates, automated email sequences, and SMS notifications, businesses can interact with their audience with customized content and promotions.

4. Campaign Management

Manage marketing efforts from start to completion with perfection. This platform allows users to plan, execute, track, and work according to reports after the campaigns have been completed. A centralized dashboard that offers a unified view of performance, lets you take data-driven decisions and strategize new steps. Offer personalized content to customers with CrmOne, that can boost conversion rates and yield high ROI.

5. Social media management

Users can schedule posts, stay updated on social media interactions, and evaluate efficiency over several social channels with the platform’s social media management features. Maintaining an active and pleasant online presence is made easier for businesses by CrmOne’s solutions, which track brand mentions, encourage engagement with followers, and collect data on social media activity.

6. Deal and Task Management

CrmOne offers users an effective deal and task management systems along with features for tracking sales opportunities and project milestones. The platform’s customizable pipelines, task assignments, and progress tracking help to guarantee that deadlines are fulfilled and sales processes are streamlined.

CrmOne’s Pricing:

• Free Plan: Includes basic CRM functionalities.
• Startup Plan: $119/month – includes more advanced features.
• Ultimate Plan: $199/month – includes advanced features and custom reporting.

CrmOne’s Reviews From G2 And Capterra:

• G2: 4.9/5 based on over 1,000 reviews. Users appreciate CrmOne’s user-friendly interface and comprehensive set of tools. However, some users mention that the premium plans can become costly.
• Capterra: 4.9/5 from around 1,400 reviews. Users highlight its ease of use and strong integration capabilities but note that advanced features can be expensive.

2. HubSpot CRM

HubSpot CRM is powerful and cloud-based and enables all businesses to elevate their free pipeline CRM by running marketing campaigns, and customer interactions. It boasts an extremely user-friendly interface and vast integrations, and thus, HubSpot gives access to its free tier with core CRM functions along with paid plans that greatly expand on such features. The website builder by HubSpot is one of its strong features that have played a crucial role in creating its vast customer base.

Key Features:

• Sales pipeline management
• Marketing automation tools
• Customizable dashboards and reports
• Extensive integration options
• AI-driven insights and recommendations

Pricing:

• Free Plan: Includes basic CRM functionalities.
• Starter Plan: $600/year (billed annually) – includes more advanced features.
• Professional Plan: $1,800/year (billed annually) – offers additional tools and integrations.
• Enterprise Plan: $5,000/year (billed annually) – includes advanced features and custom reporting.

User Reviews:

• G2: 4.4/5 based on over 10,000 reviews. Users appreciate HubSpot’s user-friendly interface and comprehensive set of tools. However, some users mention that the premium plans can become costly.
• Capterra: 4.5/5 from around 1,400 reviews. Users highlight its ease of use and strong integration capabilities, but note that advanced features can be expensive.

Read More: Top 10 Best HubSpot Alternatives to Consider for Your Business

3. Salesforce

Salesforce is one of the leading CRM systems because of its flexibility and vast possibility for customization. From a small business to a giant enterprise, Salesforce is tremendous in scope for its customers, helping them manage sales, customer services, and marketing.

• Highly customizable interface
• Advanced analytics and reporting
• Integrated marketing and sales automation
• Robust app marketplace (AppExchange)
• Scalable solutions for various business needs

Pricing:

• Essentials Plan: $25/user/month – basic CRM features for small teams.
• Professional Plan: $75/user/month – includes more advanced features.
• Enterprise Plan: $150/user/month – offers extensive customization and support.
• Unlimited Plan: $300/user/month – includes the full range of features and priority support.

User Reviews:

• G2 4.4/5 from over 20,000 reviews. Salesforce is praised for its extensive features and customization options but is criticized for its complexity and high cost.
• Capterra 4.3/5 from approximately 1,800 reviews. Users appreciate its powerful capabilities and flexibility but mention the steep learning curve and higher pricing.

Read More: Top 10 Salesforce Alternatives for Your Businesses in 2025

4. Zoho CRM

Zoho CRM is an all-in-one platform that comprises all the features: sale management, marketing, and customer engagement and support. It provides an all-rounded system at an economical price, integrated well with other Zoho applications. Thus, it fits small to medium-scale enterprises.

Key Features:

• Sales automation and pipeline management
• Marketing automation tools
• Customizable reports and dashboards
• Integration with Zoho suite and third-party apps
• AI-powered sales assistant (Zia)

Pricing:

• Free Plan: Basic features for up to 3 users.
• Standard Plan: $14/user/month – includes core CRM functionalities.
• Professional Plan: $23/user/month – adds advanced features and integrations.
• Enterprise Plan: $40/user/month – offers extensive customization and automation.

User Reviews:

• G2: 4.1/5 based on over 2,500 reviews. Users like its affordability and range of features but note occasional difficulties with the user interface.
• Capterra: 4.4/5 from around 2,000 reviews. Positive feedback highlights its cost-effectiveness and extensive features, though some users find the platform’s complexity a challenge.

Read More: 16 Best Zoho Alternatives to Explore in 2025

5. Pipedrive

Pipedrive is a CRM platform founded on the premise of easily managing the sales pipeline, thereby improving team productivity. Focusing on the pipeline management of sales, Pipedrive offers an intuitively loaded interface with functionality that supports enterprises in closing deals efficiently.

Key Features

• Visual sales pipeline management
• Sales activity tracking
• Email integration and automation
• Customizable workflows and reports
• Mobile app for on-the-go management

Pricing:

• Essential Plan: $15/user/month – includes basic CRM tools.
• Advanced Plan: $29/user/month – offers additional features and integrations.
• Professional Plan: $59/user/month – includes advanced sales automation and reporting.
• Enterprise Plan: $99/user/month – provides extensive customization and support.

User Reviews:

• G2: 4.3/5 from over 2,000 reviews. Pipedrive is praised for its intuitive sales pipeline management and user-friendly interface but is noted for limited marketing automation features.
• Capterra: 4.5/5 from about 1,000 reviews. Users appreciate its visual pipeline and ease of use, though some mention the lack of advanced reporting options.

Read More: Top 21 PipeDrive Alternatives to Boost Your Sales

6. Freshsales

Freshsales is a part of Freshworks that provides complete CRM with featured needs related to sales and marketing teams. It offers a bucket of tools to manage leads, efficient email marketing, track customer interactions, and drive sales growth

Key Features:

• Lead and deal management
• AI-powered lead scoring
• Integrated email and phone support
• Customizable dashboards and reports
• Automation for repetitive tasks

Pricing:

• Free Plan: Includes basic CRM functionalities.
• Growth Plan: $15/user/month – includes additional features and integrations.
• Pro Plan: $39/user/month – offers advanced CRM tools and automation.
• Enterprise Plan: $69/user/month – includes extensive customization and support.

User Reviews:

• G2: 4.4/5 based on over 800 reviews. Freshsales is well-regarded for its ease of use and strong sales features but receives some feedback on occasional bugs and the learning curve for advanced features.
• Capterra: 4.4/5 from approximately 500 reviews. Users like its user-friendly design and robust CRM tools but mention that some integrations can be challenging.

7. Monday.com

Monday CRM, primarily known as a work operating system (Work OS), offers CRM functionalities as part of its versatile platform. It is one of the appreciated lead management software with advance features that are suitable for small and medium-sized businesses.

Key Features:

• Customizable CRM workflows
• Visual project and sales tracking
• Automation and integration with other tools
• Collaborative workspace features
• Custom dashboards and reporting

Pricing:

• Basic Plan: $8/user/month – includes essential project management features.
• Standard Plan: $10/user/month – adds CRM functionalities and automation.
• Pro Plan: $16/user/month – offers advanced features and reporting.
• Enterprise Plan: Custom pricing – includes extensive customization and support.

User Reviews:

• G2: 4.6/5 from over 1,000 reviews. Monday is praised for its flexibility and visual project management tools, though some users find the CRM features less advanced compared to dedicated CRM systems.
• Capterra: 4.6/5 from around 700 reviews. Positive feedback focuses on its customizability and user-friendly design, with some users noting the need for better CRM-specific features.

Read More:

8. Insightly

Insightly is a CRM and project management tool that helps facilitate small and medium-sized businesses. The platform gives you a comprehensive suite of tools related to managing and controlling the customer relationship process, sales pipeline, and project workflows.

Key Features:

• Contact and project management
• Sales pipeline and workflow automation
• Customizable reporting and analytics
• Integration with popular apps and services
• Mobile app for on-the-go management

Pricing:

• Basic Plan: $29/user/month – includes core CRM functionalities.
• Professional Plan: $49/user/month – adds advanced features and project management tools.
• Enterprise Plan: $99/user/month – offers extensive customization and support.

User Reviews:

• G2: 4.3/5 based on over 400 reviews. Users appreciate the integration of CRM and project management tools but mention occasional issues with the platform’s complexity.
• Capterra: 4.4/5 from around 500 reviews. Insightly is praised for its comprehensive features and integration capabilities, though some users report difficulties with the user interface.

9. Nimble

Nimble provides social CRM by bringing together social media insights with conventional CRM features in one place. It enables organizations to manage their customer relationships more efficiently by giving them an integrated view of social interactions with contact information.

Key Features:

• Social media integration and insights
• Contact management and segmentation
• Email tracking and engagement
• Sales pipeline management
• Integration with various apps and tools

Pricing:

• Single Plan: $19/user/month – includes all CRM features and social media integration.

User Reviews:

• G2: 4.3/5 from over 300 reviews. Nimble is well-regarded for its social media integration and ease of use but is noted for having fewer advanced features compared to other CRMs.
• Capterra: 4.4/5 from about 200 reviews. Users like its focus on relationship management and social data but mention the platform could benefit from additional features and integrations.

10. Active Campaign

ActiveCampaign is an all-in-one marketing automation platform with rich CRM capabilities. The variety of ways to automate marketing processes and manage customer relationships accelerates sales growth on the platform.

Key Features:

• Email marketing and automation
• CRM and sales automation
• Customer segmentation and personalization
• Advanced reporting and analytics
• Integration with various third-party apps

Pricing:

• Lite Plan: $29/month (for up to 500 contacts) – includes email marketing and basic CRM features.
• Plus Plan: $49/month (for up to 1,000 contacts) – adds CRM functionalities and integrations.
• Professional Plan: $149/month (for up to 2,500 contacts) – offers advanced automation and reporting.
• Enterprise Plan: Custom pricing – includes extensive features and support.

User Reviews:

• G2: 4.6/5 based on over 1,000 reviews. ActiveCampaign is praised for its powerful marketing automation and CRM features but some users report a steep learning curve.
• Capterra: 4.6/5 from around 900 reviews. Users appreciate its comprehensive automation and CRM capabilities, though some find the platform complex to navigate initially.

Read More: 13 Best ActiveCampaign Alternatives: Features, Pros, and Cons

11. Keap

Keap, previously named Infusionsoft, is a CRM platform targeting the core needs of small businesses by offering a variety of tools to automate sales and marketing campaign processes. It boasts ease of use and strong support for most of the needs of small businesses.

Key Features:

• CRM Contact management
• Sales Pipeline management
• E-marketing and landing pages
• Customizable campaigns
• Lead scoring

Pricing:

• Lite Plan: $40/month – includes CRM and basic automation features.
• Pro Plan: $80/month – adds advanced automation and CRM tools.
• Max Plan: $150/month – offers comprehensive features and dedicated support.

User Reviews:

• G2: 4.3/5 from over 200 reviews. Keap is appreciated for its small business focus and automation features but is noted for its pricing and occasional complexity.
• Capterra: 4.4/5 from about 150 reviews. Users like its robust automation and ease of use for small businesses but mention that the platform can be expensive.

Read More: 16 Top-tier Keap Alternatives to elevate Your Sale

12. Apptivo

Apptivo is an all-in-one CRM that empowers businesses of all scales to effectively control sales, marketing, and customer support from an integrated console.

Key Features:

• Contact and Account Management
• Task/Activity Management
• Sales and Pipeline management
• Lead management
• Marketing Automation tool

Pricing:

• Lite Plan: $20/month – includes CRM and basic automation features.
• Pro Plan: $30/month – adds advanced automation and CRM tools.
• Ultimate Plan: $50/month – offers comprehensive features and dedicated support.

User Reviews:

• G2: 4.3/5 from over 200 reviews. Keap is appreciated for its small business focus and automation features but is noted for its pricing and occasional complexity.
• Capterra: 4.4/5 from about 150 reviews. Users like its robust automation and ease of use for small businesses but mention that the platform can be expensive.

Conclusion

So you have seen there are many options of Engagebay competitors on the market that offer a cheaper, and oftentimes, better product. As you’ve seen, Each solution is unique, and depending on the business, one will be a better fit than the other. Let’s quickly recap what tool is best for what purpose.

For the automation segment, I’d recommend CrmOne and ActiveCampaign and for an easy-to-use tool that doesn’t skimp on features, then Freshsales or Pipedrive are good options.

The most budget-friendly options would be CrmOne($10/user/month), Freshsales ($29/user/month), Zoho ($30/user/month) Engagebay ($49.99/month), Pipedrive ($59/month).

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