12 Top-Rated Instantly CRM Alternatives to Consider in 2025

Instantly CRM has gained popularity as a user-friendly and affordable CRM solution. However, as businesses evolve and their needs change, it’s essential to explore Instantly CRM alternatives option that may better align with their specific requirements.

This blog aims to provide a comprehensive overview of 12 top-rated Instantly CRM alternatives available in 2025. We’ll delve into key factors to consider when choosing a CRM, including ease of use, features, and pricing. By the end of this blog, you’ll be equipped to make an informed decision and select the CRM that best suits your business needs.

Why Consider Instantly CRM alternatives ?

While Instantly CRM offers a range of features, it may not be the ideal fit for every business. Here are some reasons why you might want to explore Instantly CRM alternatives :

Limited Features

Advanced sales engagement: Some businesses may require more advanced features like cold emailing campaigns, cold email outreach, and email warm-up tools for effective lead generation.

Marketing automation: If your business relies heavily on marketing automation, Instantly CRM may not offer the same level of sophistication as other platforms.

CRM integration: For businesses using multiple tools, seamless integration with other systems is crucial. Instantly CRM may have limited integration capabilities compared to some Instantly CRM alternatives.

Pricing and Scalability

Cost: If you’re on a tight budget, Instantly CRM’s pricing may not align with your needs.

Scalability: As your business grows, you may require a CRM that can handle increased workloads and data volume.

User Experience and Customization

Easy to use tool: Some users may find the Instantly CRM interface less intuitive or difficult to navigate.

Customization: If you require extensive customization options to tailor the CRM to your specific workflows, Instantly CRM may not offer the flexibility you need.

Specific Needs and Preferences

Industry-specific requirements: Certain industries may have unique CRM needs that Instantly CRM cannot fully address.

Personal preferences: Individual users may have different preferences regarding features, pricing, and user experience.

By carefully considering these factors, you can determine if an alternative CRM solution would better meet your business’s needs.

Remember, the best CRM is the one that aligns with your specific goals, budget, and team preferences.

Ditch Instantly CRM: Discover These Superior Options

1. CrmOne

Overview:

CrmOne is a comprehensive CRM platform designed to streamline business operations and enhance customer relationships. It offers a range of features, including sales and marketing automation, customer support, and analytics.

Key Features:

• AI-powered chatbot: Provides instant, intelligent responses to customer inquiries.
• Conversation intelligence: Enables natural language interactions with customers.
• Lead generation and nurturing: Streamlines the lead generation and nurturing process.
• Customer support management: Manages customer inquiries and resolves issues efficiently.
• Analytics and reporting: Provides detailed insights into customer behavior and performance metrics.

Best Suited For:

CrmOne is ideal for businesses seeking a comprehensive CRM solution with a focus on customer experience and efficiency. It’s particularly well-suited for teams that rely heavily on Salesforce and want to enhance their capabilities with AI-powered features.

Pricing:

CrmOne offers flexible pricing plans to cater to businesses of all sizes. While specific pricing details may vary, you can expect the following pricing structure:

• Essential Plan: Starting at $49 per user per month
• Standard Plan: Starting at $79 per user per month
• Enterprise Plan: Customized pricing based on your specific needs

2. Zoho CRM

Overview:

Zoho CRM is a customizable and scalable CRM platform tailored to growing businesses. It supports multichannel communication and AI-driven analytics to enhance customer engagement.

Key Features:

• AI assistant, Zia, for smart insights and automation.
• Multichannel communication (cold email, phone, social media).
• Workflow automation for advanced sales engagement platform.
• Customizable dashboard for tracking key metrics.
• Integration with over 500 third-party apps.

Best Suited For:

Startups and growing businesses needing flexibility and a comprehensive CRM solution that adapts to their needs.

Pricing:

Zoho offers several pricing tiers:

• Standard Plan: $14 per user/month.
• Professional Plan: $23 per user/month.
• Enterprise Plan: $40 per user/month.
• Ultimate Plan: $52 per user/month.

3. Salesforce

Overview:

Salesforce is an enterprise-level CRM platform known for its powerful tools and customization options. It offers robust reporting, advanced analytics, and integrations with thousands of apps through its AppExchange marketplace.

Key Features:

• Advanced reporting and forecasting tools.
• Customizable workflows and process automation.
• AppExchange for third-party app integrations.
• AI-driven insights with Salesforce Einstein.
• Scalable platform that grows with your business.

Best Suited For:

Large businesses and enterprises needing a feature-rich CRM with advanced customization and integration capabilities.

Pricing:

Salesforce has different pricing plans:

• Essentials: $25 per user/month.
• Professional: $75 per user/month.
• Enterprise: $150 per user/month.
• Unlimited: $300 per user/month.

4. Pipedrive

Overview:

Pipedrive is a CRM platform designed with a strong focus on sales teams. It offers a simple, visual pipeline to manage leads and deals, making it a popular choice for companies focused on closing deals faster.

Key Features:

• Visual sales pipeline for easy tracking.
• Automated lead and deal management.
• Customizable pipelines and stages to fit your sales process.
• Easy-to-use interface that helps teams get started quickly.
• Mobile app for managing deals on the go.

Best Suited For:

Sales teams that need a visual, intuitive CRM to manage deal flow and improve closing rates.

Pricing:

Pipedrive offers flexible pricing:

• Essentials Plan: $14.90 per user/month.
• Advanced Plan: $27.90 per user/month.
• Professional Plan: $49.90 per user/month.
• Enterprise Plan: $99 per user/month.

5. Freshsales

Overview:

Freshsales, part of the Freshworks suite, offers a CRM with built-in phone and email capabilities. It focuses on helping businesses nurture leads and close deals faster with AI-based tools and automation.

Key Features:

• Built-in telephony for making calls directly from the CRM.
• AI-based lead scoring to prioritize prospects.
• Email tracking and automation for faster responses.
• Comprehensive customer journey tracking from lead to conversion.
• Customizable sales workflows.

Best Suited For:

Businesses that want an integrated CRM with sales and customer service tools, including built-in phone and email capabilities.

Pricing:

Freshsales pricing tiers include:

• Growth Plan: $18 per user/month.
• Pro Plan: $47 per user/month.
• Enterprise Plan: $83 per user/month.

6. Monday.com

Overview:

Monday.com is a project management platform that also offers powerful CRM features. Teams can manage customer relationships alongside their projects with custom workflows and collaboration tools.

Key Features:

• Customizable workflows for managing leads and customers.
• Integration with multiple apps, including Slack and Google Drive.
• Visual dashboard for tracking customer data and project progress.
• Automation tools to reduce manual tasks.
• Collaboration features to keep teams aligned.

Best Suited For:

Teams that need a project management platform with CRM functionalities to manage both customer relationships and team collaboration.

Pricing:

Monday.com pricing includes:

• Basic Plan: $10 per user/month.
• Standard Plan: $12 per user/month.
• Pro Plan: $20 per user/month.
• Enterprise Plan: Custom pricing.

7. ActiveCampaign

Overview:

ActiveCampaign is a powerful CRM software that focuses on email marketing automation and customer relationship management. Its features include automated workflows, sales automation, and integration capabilities to streamline both marketing efforts and sales processes.

Key Features:

• Marketing automation with email campaigns and SMS campaigns.
• CRM integration for seamless lead management and customer data tracking.
• Sales automation for following up with leads and improving the sales pipeline.
• Unlimited email accounts for personalized outreach efforts.
• Email warm-up features to improve email deliverability and the sender’s reputation.

Best Suited For:

Companies focused on generating leads through marketing automation, inbound-outbound marketing, and cold outreach. ActiveCampaign’s tools are ideal for businesses that rely heavily on marketing and CRM systems to grow.

Pricing:

ActiveCampaign offers flexible pricing based on user tiers:

• Lite Plan: $29 per month.
• Plus Plan: $49 per month.
• Professional Plan: $149 per month.
• Enterprise Plan: Custom pricing based on business needs.

8. Nimble

Overview:

Nimble is a social CRM designed for small teams and solopreneurs. It combines contact management with social media integration, allowing users to manage customer interactions across various tools.

Key Features:

• Social CRM that integrates with social media platforms.
• Simple interface for managing contacts and customer interactions.
• Automated workflows for lead generation and follow-up emails.
• Integration with email outreach and cold email tool.

Best Suited For:

Small businesses and solopreneurs looking for easy-to-use tools with social CRM and contact management features to save time on managing multiple channels.

Pricing:

Nimble offers an affordable plan:

• Nimble Business: $25 per user/month.

9. Copper

Overview:

Copper CRM is specifically built for companies using Google Workspace. It provides a seamless integration with Google tools, making it incredibly intuitive for businesses that rely on Google Docs, Gmail, and Google Calendar to manage customer interactions.

Key Features:

• Native integrations with Google Workspace for task management and data management.
• Automated workflows to streamline email sequences and sales automation.
• Simple and user-friendly interface to track customer data and sales pipelines.

Best Suited For:

Companies already using Google Workspace for their productivity and project management tools. Copper makes CRM integration hassle-free, offering a user-friendly experience.

Pricing:

Copper pricing tiers include:

• Basic Plan: $29 per user/month.
• Professional Plan: $69 per user/month.
• Business Plan: $134 per user/month.

10. Insightly

Overview:

Insightly offers a balanced mix of project management and CRM software. It’s designed to help businesses manage customer relationships while also keeping track of project timelines and deliverables.

Key Features:

• Integrated project management and CRM functionalities.
• Workflow automation for lead management and follow-up emails.
• Sales pipeline and forecasting tools to support outreach campaigns.
• Cold emailing and email marketing and dynamic landing pages for inbound marketing.

Best Suited For:

Businesses that need to manage both customer interactions and project tasks. It’s ideal for teams looking for CRM software with project management capabilities.

Pricing:

Insightly offers flexible pricing plans:

• Plus Plan: $29 per user/month.
• Professional Plan: $49 per user/month.
• Enterprise Plan: $99 per user/month.

11. Agile CRM

Overview:

Agile CRM is an all-in-one CRM system that combines marketing automation, sales automation, and customer service tools. It’s known for its affordability and advanced features such as gamification and a built-in helpdesk.

Key Features:

• Marketing automation tools for email outreach, SMS campaigns, and social media integration.
• Gamification to motivate sales teams and improve the sales process.
• Helpdesk and customer support features to track and resolve customer issues.
• Unlimited contacts for managing customer interactions at scale.

Best Suited For:

Small businesses looking for an affordable CRM system that offers all the features of sales automation, marketing tools, and helpdesk support in one platform.

Pricing:

Agile CRM offers affordable plans:

• Free Plan: For up to 10 users.
• Starter Plan: $8.99 per user/month.
• Regular Plan: $29.99 per user/month.
• Enterprise Plan: $47.99 per user/month.

12. HubSpot CRM

Overview:

HubSpot Sales Hub is a free, user-friendly CRM platform that offers a complete suite of sales, marketing, and customer service tools. Its intuitive interface makes it easy for support team to manage customer interactions without the need for complex setups.

Key Features:

• Free plan with essential CRM tools.
• Marketing automation to streamline email campaigns and help in cold email outreach.
• Sales pipeline management and lead tracking.
• Seamless integration with other HubSpot products like CMS and Marketing Hub.
• Detailed reporting and analytics.

Best Suited For:

Small to medium-sized businesses looking for an easy-to-use CRM that covers sales, marketing, and customer service in one place.

Pricing:

HubSpot offers a free plan with basic CRM features. Paid plans include:

• Starter Plan: Starting at $50 per month.
• Professional Plan: $800 per month.
• Enterprise Plan: $3,200 per month.

Key Factors to Consider while choosing CRM:

Ease of use: A user-friendly interface is crucial for efficient adoption and utilization.

Features: Assess if the CRM offers the necessary features for your business, such as contact management, lead generation, sales pipeline, and automation.

Pricing: Evaluate pricing plans to ensure they align with your budget and business scale.

Integration capabilities: Consider if the CRM integrates seamlessly with your existing tools and systems.

Scalability: Ensure the CRM can grow with your business and accommodate future expansion.

Customer support: Evaluate the quality and responsiveness of the CRM provider’s customer support.

Conclusion

In 2025, all businesses big and small are relying on CRM’s to streamline their processes, generate leads and improve customer interactions. Each of the 12 we mentioned have different features for different needs – from advanced sales forecasting engagement platforms like ActiveCampaign to smaller solutions for small businesses like Nimble as Instantly CRM alternatives.

For those focused on cold email campaigns, choosing a CRM with built-in cold emailing software and email warm-up tools is key to maintaining a good reputation. Cold email tools like Pipedrive or Zoho CRM makes it easier to execute email sequences, generate more leads and ultimately more revenue. These platforms gives you the actionable insights to ref

For small businesses, CRMs with unlimited emails and customizable email templates is key to expand outreach and engage with ideal prospects. With sales analytics and workflow automation, these tools helps businesses optimize their sales pipeline and grow.