Empower Your Teams with a Smarter IVR System

Boost your sales, support, and e-commerce operations with an intelligent IVR system. Greet customers with a friendly voice menu, route calls instantly, and reduce wait times. Every call detail and interaction is automatically logged in your CRM, allowing you to track and analyze customer engagements. Automate, route, and track every customer call smoothly.

Trusted By

4,000+ companies already growing

Resourceful Features of our IVR System

A Greater Customer Experience is here

Standardize Workflow with IVR System

Automate and optimize call handling with a seamless IVR system. Start crafting custom IVR flows that route calls, play personalized messages, collect inputs, and transfer callers without lifting a finger. Our user-friendly drag-and-drop interface lets you easily design and tweak your CRM IVR setup to fit your unique business needs. Our smart call routing feature directs every caller to the right department or agent in no time, minimizing wait times and enhancing engagement. The advanced IVR speech recognition lets you increase engagement levels.

Seamless IVR Automation

User-Friendly Interface

Smart Call Routing

Track and Optimize IVR System Performance with Real-Time Insights

A great IVR system is not just about routing calls—it’s about understanding and optimizing customer interactions. CrmOne’s IVR automation lets you monitor workflows, track versions, and analyze triggers in one place. With features like workflow overview, version control, and trigger insights, you can gain valuable insights into your system’s performance. Effortlessly monitor user interactions and make informed decisions to enhance customer experiences. With real-time analytics and key performance metrics, you can identify areas for improvement and optimize call handling.

Data-Driven Monitoring

Version Control Features

Key Metrics Tracking

Automate IVR Actions with Smart Triggers

Take control of your IVR with automation! CrmOne’s IVR integration lets you set up custom triggers for a seamless customer experience. With automated call handling, you can ensure every call is routed perfectly and efficiently, reducing wait times and increasing satisfaction. Use dynamic responses and multi-channel triggers to engage with your customers. Our workflows are personalized so you can tailor interactions to each customer’s needs so every caller feels valued.

Enhance customer experience with intelligent IVR call routing for faster resolutions.

Simplify Your Call Management with Tailored IVR System

Smart Routing

Direct calls to the right agent or department reduce wait times and increase customer satisfaction. Our routing ensures every caller gets help fast and relevant.

Custom Menus

Create custom menus that guide customers through your business’s self-service options. This feature makes it easier for users to navigate.

Lead Capture & CRM Sync

Automatically capture leads during calls and sync them directly with your CRM system. This integration helps you manage customer data efficiently and follow up effectively.

Call Recording & Reports

Record calls for quality assurance and training purposes while generating insightful reports on call metrics. This feature empowers you to analyze performance and continuously improve service delivery.

Empowering Your Call Management with Interactive Voice Response

70%

Faster Call Routing

50%

Increase in First-Call Resolution

65%

Reduction in Manual Call Handling

Increased Sales. Strong Relationships.

Business Excellence.

21-Day Free Trial. Zero Cost. Full Access