Nonprofit Membership Management Software: Features, Benefits & Top Picks

Nonprofit organizations work for social causes. They should have a system that makes their work easier and smoother. Getting more donations by reaching out to potential ones. Reminding them of the upcoming events, following up, and more.

Nonprofit membership management software centralize everything from data handling to creating segments based on ‘donation history.’ Donors should never feel neglected after donating, hence it helps you focus on the things that matter like building relationships with them, making them feel welcomed, giving them a great experience and making them feel important in the society.

Note: 67% of nonprofits use a CRM to track donations and manage communications.

What is CRM for membership organizations?

CRM is designed to manage and build relationships between organizations and their members. It connects management, streamlines routine administrative tasks, and gives insights to improve member engagement and retention.

It offers a single, unified platform for all types of organizations. It works for any size, cause area, or level of sophistication. This platform is for all departments, such as fundraising, marketing, and program evaluation teams.

Key Features of Nonprofit Membership Management Software

Member Profiles:

Set up detailed profiles for the existing website that show contact info, preferences, payment history, and engagement records.

Membership Tracking:

Manage your membership card statuses, renewal dates, and payment processing efficiently.

Event Management:

Handle event registration, ticketing, attendance tracking, and post-event analysis.

Communication Tools:

Send personalized emails, newsletters, and announcements to keep members informed.

Payment Integration:

Securely process one-time or recurring online payments for memberships, events, or donations.

The Top 10 Picks for Nonprofit Membership Management Software are:

1. CrmOne

A blend of tech and affordability! With amazing features that are compatible for small to large organizations.  The scalability and efficiency is of next level. Majority of the processes are done by AI and automation.

Nonprofit member database management can be done smoothly. It supports integrations with Gmail, WhatsApp, Mailchimp, Google Meet, and Stripe, which lets you centralize all operations.

You are updated with the internal information, communication is aligned. And of course the most important and security needed payment processing can be done with a single click.

Coming to the customization, you can build websites, by custom fields or selecting from pre made templates. You have form builder that collects leads directly from the website and stores them.

It has a clean interface, so you don’t have to worry about learning time and giving training to beginners. The beauty of CrmOne is that it simplifies complex tasks. Its latest addition, ‘Aeri’, is so powerful that it can perform most tasks without human intervention.

AI Email Writer can be used in email campaigns for setting up the marketing norms. Giving response to donors during events and after is so important. Build a Chatbot, customize it, set the tone in humanised way and it will have an interaction with the donors.

Customized dashboards are helpful in getting reporting and analytics so you know which strategies are working and which are not.

An automated appointment scheduling system can be used to set up meetings with donors. The AI will look at your schedule and set the meeting time accordingly. Both parties are notified so that everyone follows the schedule. This makes it one of the best nonprofit membership management software for organizations.

Features:

• All plans include unlimited user access at no extra cost.
• Create free websites with lead-capturing forms integrated into the system.
• Connect with 11 popular apps like Gmail, WhatsApp, Mailchimp, and Stripe.
• Automate repetitive tasks to save time and improve efficiency.
• Flexible plans start from $0 to $199/month with no hidden fees.

Pricing: $199 / month for unlimited users

2. Boomerang

Boomerang is a nonprofit membership management software that shines in every aspect. It is designed to simplify the donation process.

You can build deeper connections with donors and improve long-term engagement. The user interface and feature set are made to prioritize donor lifecycle management. The donor-centric communication is emphasized.

It has tools to look at donor engagement patterns. It can group donors by what they do and personalise messages to fit their likes. It provides dashboards and analytics to track donor retention rates, average gift size, and lifetime giving.

This helps nonprofits see how well their fundraising strategies work. They can also find areas to improve.

The platform is unique for how it uses social media in donor management. Bloomerang allows nonprofits to track donor activity on social platforms, such as Facebook and Twitter.

It includes webinars, training materials, and a knowledge base on the best practices for nonprofit fundraising.

Features:

• Tracks donor interaction levels to identify major gift prospects.
• Analyze donors’ giving potential using proprietary algorithms.
• Assesses organizational health for grant funding readiness.
• Evaluates donor communications for readability and engagement.
• Connects seamlessly with QuickBooks, Mailchimp, Givebutter, etc.

Pricing: $299/ month

3. Centripe

Centripe is one of the best contact management software for nonprofits, and it has advanced features tailored to optimize client relationships. The effortless contact and account management system organizes client information in one easily accessible location.

You have to be present everywhere to communicate with donors or event-related people. Messaging, email, and social media can be used to engage effortlessly. This improves response time.

It simplifies the process of setting up, managing, and tracking meetings. You can manage all deals and tasks which can be prioritized and tracked with ease. The tools are too good and easy still being effective.

The platform includes tools like Advanced Filtering and Bulk Operations that empower users to target with precision and manage large datasets efficiently. Centripe also supports Workflow Automation and offers an Internal Chat feature for smooth communication.

Centripe prioritizes donor success through its intuitive helpdesk system for efficient ticket management. The platform is designed to empower users to manage and resolve tickets efficiently, ensuring timely responses to inquiries. All these things make Centripe one of the good nonprofit membership management software.

Features:

• Effortless engagement across messaging, email, and social media, managed in one place.
• Prioritizes prospects with intelligent AI to maximize conversion rates.
• Integrates seamlessly with calendars to avoid conflicts.
• Manages product details and generates professional quotes directly.
• A user-friendly portal for tracking requests.

Pricing: $299/ month

4. Salesforce

With Salesforce as a nonprofit membership management software, you are provided with a unique set of tools. Data interactions can be summed into a single unified platform. So you can easily view stakeholders, including donors, program participants, volunteers, and clients.

You can build stronger relationships, personalize engagement strategies and maximize the imapact. The features of Salesforce are designed for fundraising, program management, grantmaking and more.

It provides data intelligence and insight that lets organizations identify potential donors, personalize outreach, and track progress toward fundraising goals.

‘Einstien,’ the powerful AI tool from Salesforce, has won praise from many users. You can automate summarising donor engagement and drafting personalized gift proposals.

Salesforce helps nonprofits manage crisis relief, promote sustainability, and provide affordable housing. They offer tools and features designed for each area.

Salesforce has a membership program called Power of Us for eligible nonprofits. It gives the first 10 subscriptions to Nonprofit Cloud or Sales/Service Cloud at no cost.

Features:

• Offers donor management and program support.
• Tracks client interactions and outcomes.
• Identifies matching gift opportunities.
• Allows tailored app creation.
• Provides data-driven insights for decision-making.

Pricing: $500/ month

5. NeonOne

The good thing about NeonOne is it connects various critical aspects of nonprofit operations, including supporter association management software, website management, peer to peer fundraising and event management.

A specific nonprofit membership management and membership software that is focused on building relationships with donors and members.

You can easily track interactions, manage communications, and segment supporters for targeted outreach.

You get to understand supporters, give a personal touch to the messages you send, and increase donor retention.

It helps build interactive websites to showcase programs and engage visitors. You don’t require a team of designers or developers; just select a template from this CRM and customize it as you want.

This is a significant advantage for nonprofits that may lack the resources to invest in expensive website development or maintenance.

Neon One facilitates peer-to-peer fundraising, community giving, and other innovative fundraising approaches.

By empowering supporters to become advocates for their cause, nonprofits can tap into new networks and generate additional revenue.

Nonprofits can manage event creation, ticketing, and promotion all from one centralized platform.

Features:

• Integrates supporter management, website building, fundraising, and event tools.
• Empower supporters to fundraise on behalf of the organization.
• Simplifies website creation without requiring design expertise.
• Cultivates relationships with donors and members through personalized engagement.
• Manages event creation, ticketing, and promotion smoothly.

Pricing: $409/ month

6. Fundly

It lets anyone, individuals, groups and organizations raise money from their friends, family or online follows for particular cause or project.

The direct integration with Facebook has helped Fundly a lot in reaching more donors. You can raise donations without redirecting supporters to an external website.

‘Plug and Play’ simplifies the donation process and lets users donate directions within their Facebook feeds.

This integration is particularly valuable for campaigns that rely heavily on social sharing to reach potential donors.

One of the best nonprofit membership management software for organization that has analytics and reporting tools so you can see member data and track progress of campaigns. Checking the number of visitors, donor trends, and supporter activity, lets you make informed decisions.

Fundly allows users to create teams and encourages friendly competition among supporters. This feature allows you to set up fundraising teams, select team captains, and check progress in real time.

Users can create events. They can also customize registration forms and ticket types. Beneficiaries and sponsors can be added too. Plus, you can integrate with Eventbrite.

Features:

• Enables direct donations within Facebook feeds.
• Provides instant insights into visitor and donor trends.
• Encourages friendly competition with team creation and tracking.
• Simplifies event creation, ticketing, and promotion.
• Identifies and targets specific geographic areas based on donor density.

Pricing: $550/ month

7. Bonterra

Bonterra offers an interconnected platform that is designed to address the diverse needs of nonprofit organizations.

It is among the low-cost nonprofit membership management software, and it easily integrates fundraising, corporate social responsibility, and case management.

It provides personalized supporter experiences that drive giving, boost engagement, and activate a nonprofit’s base.

Bonterra offers powerful grant management and employee engagement tools that maximize both business outcomes and social impact.

You can align the grantmaking process, track employee donations, get membership data, and measure the impact of CRS initiatives.

Bonterra’s case management solution is designed to improve community outcomes, simplify business processes, and showcase successes.

The platform enables organizations to manage client interactions, track outcomes, and generate reports that demonstrate the impact of their programs.

Features:

• Unifies fundraising, CSR, and case management in a single system.
• Delivers customized experiences to drive giving and loyalty.
• Maximizes business outcomes and social impact through streamlined grant management.
• Improves community outcomes with comprehensive tracking and reporting.
• Provides specialized tools for nonprofits, grantmakers, public sector agencies, and corporations.

Pricing: $399/ month

8. Keela

Keela distinguishes itself as a nonprofit membership management software. The combination of AI powered tools with user friendly designes a membership platform that automtaes tasks and provides actionable insights.

You can analyze donor data, identify potential major donors through wealth screening, and suggest engagement strategies.

Data entry, donor acknowledgment, and tax receipt generation are automated.

By understanding donor motivations and behaviors, nonprofits can create more effective engagement strategies and build long-term relationships.

With built-in communications tools that track donors’ preferences, nonprofits can integrate customizable emails and text messages, enhancing outreach effectiveness.

Features:

• AI will analyze donor data, identify potential major donors, and automate tasks.
• Creates personalized engagement pathways to deepen donor connections.
• Designed with a deep understanding of nonprofit challenges and needs.
• Offers nonprofit-specific tools for targeted outreach.
• Provides an easy-to-use platform for seamless adoption and implementation.

Pricing: $550/ month

9. CharityEngine

CharityEngine platform merges data from various sources, for high data quality and eliminate the need for manual data merging.

What happens is it saves times and resources and improves the accuracy of donor information, that let s you target fundraising efforts.

It is user friendly with a single system and password, that reduces risk of frustrating the team. You can quickly adopt and implement this nonprofit membership management software without the need of any training.

You can transition without losing data, minimize disruptions in the onboarding process, and start work immediately.

CharityEngine also offers pricing plans for any budget and customizes solutions to meet the specific needs of each nonprofit.

Features:

• Sums up nonprofit technology, payment processing, and donor data into one secure place.
• Merges data from various sources for high data quality and accurate donor information.
• Offers a single system and password for ease of use and reduced team frustration.
• Ensures a smooth transition without data loss through dedicated support.
• Provide customized solutions and pricing plans for any budget.

Pricing: $700/ month

10. DonorDock

Its main strength is an all-in-one toolset. No long term contracts, so any size of non profit can use it. Great for those with tight budgets and less technical know how.

DonorDock offers custom training to help nonprofit teams use the platform with confidence.

The built in automation is another big differentiator. The platform automates donation tracking, personalised communication, smart email marketing and recurring gift management.

Nonprofits can see donor trends, see how campaigns are working and show their success to stakeholders with easy to use reporting tools.

Features:

• Easy to use CRM with no long-term contracts
• Migrate data in under 2 weeks
• Personalised training to get you up and running
• Automates donation tracking, communication, email marketing, and gift management
• Turn data into actionable insights and show your success

Pricing: $450/ month

Benefits of Nonprofit Membership Management Software:

Donor Retention and Engagement:

Nonprofit CRMs can track members and donor interactions, preferences, and giving history. So organizations can communicate personally and reach out.

Fundraising:

Helps nonprofits by centralising donation tracking, managing campaigns and segmenting donors. So they can improve their fundraising strategies.

Task Automation:

CRMs help staff by automating repetitive tasks. They send thank you emails, generate tax receipts and update records. Saves time and reduces errors.

Volunteer Management:

Organise volunteer data, keep member information, track activities, and manage schedules.

Data-Driven Decision Making:

Real-time analytics and reporting tools. Gives insights into donor behavior, campaign performance, and organizational impact.

Integration with Other Tools:

Many nonprofit CRMs work with accounting software, email marketing, nonprofit membership software, and event management systems.

Conclusion:

Data management is very important when it comes to nonprofit membership management software. The more you work on data, the better your campaigns are. Donors are ready to donate, but you need to develop the right approach for doing that.

Understanding them is an important factor. Setting up a campaign that lets them motivate and gives a view into how their donation amount will be used is beneficiary for organizations. Go for transparency!

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