16 Best Zoho Alternatives to Explore in 2024

Although there is no company that does not consider Zoho CRM as the ultimate tool, not every business sees it the same way. Perhaps, in 2024 you are one of those people who were searching for Zoho Alternatives, and this might be going to be the right place for you. This blog will show top options that can offer various different features and benefits.

Whether your business needs better project management tools, or maybe reporting and analytical tools, or even more team collaboration tools, these Zoho alternatives might be just what you need. Continue reading this blog to find which CRM might turn out to be the best fit for your business needs. But before that let us know the reasons or limitations of Zoho that leads user to search for best alternatives to Zoho.

Limitations of Zoho That Drive Users to Zoho Alternatives

• Complicated Interface: Zoho CRM offers too many options that can confuse users and force them with a simpler alternative.
• Limited Customization: Certain businesses find the customization behind Zoho to be largely limited and look for an alternative that is more flexible.
• Expensive Pricing: But as they expand in the market, Zoho also comes with quite a price that’ll push users away towards lower-priced alternatives.
• Integration Problems: ClickSend Users Find It Hard to Integrate with Third-Party Tools
• Performance Issues: Users who deal with large data sets find it slower and go for some of the faster alternatives.
• Limited Project Management: The project management tools in Zoho are quite basic and this drives users to CRMs that have more advanced project management functionalities.
• Analytics and Reporting Tools: Combined reporting and analytics that are too complicated to use can compel users to wrap their minds around CRMs with more intuitive analytical capabilities.
• Mixed Customer Support: Uncertain experiences with customer support drive businesses to the competition that does it better.
• Scalability Challenges: Larger or rapidly growing organizations may feel Zoho lacks in scalable solutions and seek more flexible options.

What to Look for in a Great Zoho Alternative

When in search of the perfect alternative to Zoho CRM for your business there several factors that you ought to consider: First, you must pick a CRM that is easy to use and implement. You need something that your team can employ easily right from the get go without spending a lot of time on confusing features.

See whether the particular CRM can be changed to fit your specific requirements. It should allow change to be made on it without the skills of a programmer. Also, it has to be cheap or have a low price tag and it will be welcomed by most people due to this aspect. In most situations, you don’t have to pay a lot for anything, especially if your budget is tight.

CRM should also have third party integrations. This only makes things easy in the sense that all is well. Finally, focus on the CRM that comes with appropriate customer support services. When you get some assistance there times when it can really help a lot. This way, you will be able to look for a better Zoho option that will suit the needs of your organization.

Zoho Alternatives are as Follow:

1. CrmOne

CrmOne is highly recommended software for using as an alternative to Zoho. Designed for businesses of all sizes. It provide all the necessary tools for managing customer relationships, automate sales processes, and improve overall business efficiency. What makes CrmOne stand out is its user-friendly interface, customizable features, project templates and excellent customer service which makes it ideal for business organizations.

Features:

• User-Friendly Interface: Its drag-and-drop design makes interfacing with CrmOne easy for non-technical users.
• Contact and Account Management: Offer a single platform of customer data for efficient tracking of interactions and managing leads effectively.
• Sales Force Automation: Automate follow-ups, lead scoring, and pipeline management to increase sales, thereby improving revenue.
• Advanced Customization: Customize dashboards, reports, and workflows to meet unique business needs with unparalleled flexibility.
• Document Management: Store, organize, and share documents or content efficiently within the system.
• Integration Capabilities: It’s seamless integration with email, social media, and other tools to create a correct workflow is easy.
• Marketing Automation: Run campaigns, segment lists, and nurture leads with strong marketing automation features.
• Knowledge Base: Create a central knowledge base where team members easily access knowledge rather than referring to customers for any queries or other responses.
• Customer Support Portal: Give your customer a support portal through which they receive quick help and resources that enhance customer relationship management.
• Reporting & Analytics: Advanced toolsets will enable deeper insights into data-informed decision-making.
• Generative AI: Automate content creation and improve interactions using state-of-the-art AI.

Pricing:

• Start-up Plan: $9.99 per user/month
• Professional Plan: $14.99 user/month (suitable for growing businesses)
• Enterprise Plan: $19.99 per user/month (best for large organizations)
• Free Plan: 21 Days free trial available for all plans.

2. HubSpot CRM

If you work in the CRM industry, HubSpot is a name you’re likely familiar with: They’ve probably got one of the simplest and most effective free hubs available on this list full of miscellaneous tools to further advance businesses or even enhance customer relations.

Features:

• Free and Easy to Use: Hubspot CRM is completely free to use and this makes it very easy to use since it is easy to maneuver through.
• Contact Management: In this way, all the information regarding customer and their interactions will be easily kept in one place.
• Email integration: Link your email for you to be able to have control on conversations and to monitor each open email and click.
• Sales pipeline: Visualize your pipeline and track deals as they’re in, progress, and closed.
• Marketing Tools: Access basic tools to create forms, send emails, and manage ad campaigns.

Pricing:

• Free Plan: Limited Features
• Sales Hub Starter: $20.00 per user/month
• Sales Hub Professional: $100.00 per user/month
• Sales Hub Enterprise: $150.00 per user/month

3. Salesforce CRM

Salesforce CRM is considered to be one of the most widely used CRM solutions all around the globe. It has good usability with rather high flexibility. It is mainly designed for the kind of business that requires highly flexible and easily scalable.

Features:

• Highly customizable: Salesforce arrives with a set of programmed features which can be easily implemented to suit this CRM to your business type.
• Comprehensive analytics: Some additional features exist to produce insights into your performance outcomes on sales operations.
• Automation Tools: Utilize it in making it more efficient in terms of automating the business processes including the approval of workflows.
• AppExchange:It includes Salesforce AppExchange which is a source of thousands of third-party applications and integration.

Pricing:

• Essentials Plan: $25 per user/month
• Professional Plan: $80 per user/month
• Enterprise Plan: $165 per user/month
• Unlimited Edition: $330 per user/month
• Free Trial: 30-day free trial available

4. Pipedrive

Pipedrive was built with the commercial focus in mind; it cares about making businesses’ sales experience seamless and lead management clear. It is known for its simple interface and strong automation of sales.

Features:

• Visual Sales Pipeline: Visual pipeline, easy to use for deal management and tracking.
• Sales Process Automation: Outsource repetitive tasks and sharpen their sales efforts.
• Contact Management: Save all your customer information in a single and unified database.
• Email Integration: Connect your email to the Pipedrive CRM so that communications are handled in the interface itself.
• Reporting and Analytics: Get detailed sales reports and insights to drive smart decisions.

Pricing:

• Essential Plan: $24 per user/month
• Advanced Plan: $44.90 per user/month
• Professional Plan: $64 per user/month
• Power Plan: $79 per user/month
• Enterprise Plan: $129 per user/month
• Free Trial: 14-day free trial available

5. Freshsales

Freshsales is a CRM that is designed to negate all sorts of rigamarole in a sales management process for those business that crave for simplicity while seeking efficiency for this task. Being part of the Freshworks family of products, it is highly suitable for any organisation seeking a one-stop solution.

Features:

• AI-Powered Lead Scoring: Let leads be automatically scored based on engagement and behavior.
• Sales Pipeline: Visually manage your sales pipeline and track deals moving from stage to stage.
• Email Management: Send, receive, and track emails directly from Freshsales.
• Contact Management: Organize customer information and track interactions.
• Integration: Integrates with popular tools like email, phone systems, and more.

Pricing:

• Growth Plan: $9 per user/month
• Pro Plan: $39 per user/month
• Enterprise Plan: $59 per user/month
• Free Trial: 21-day free trial available

6. Insightly

If you need a CRM solution with an incorporated management tool for small and medium businesses, Insightly will suit your needs best. It contains number of features for businesses to manage contacts, projects, and sales pipelines in a single space.

Features:

• Project Management: Manage projects and record tasks directly within the CRM.
• Sales Pipeline: Track and manage deals with a visual pipeline.
• Contact Management: Keep all your customer data organized and accessible.
• Email Marketing: Send and then track email campaigns from right inside your Insightly CRM.
• Integrations: Seamlessly integrate your account with a number of third-party apps and services that extend the functionality.

Pricing:

• Plus Plan: $29 per user/month
• Professional Plan: $49 per user/month
• Enterprise Plan: $99 per user/month
• Free Trial: 14-day free trial

7. Monday CRM

Monday CRM is one of the most versatile, customizable solutions in CRM. It’s work operating system, designed to help sales team collaborate on projects and therefore hydrogenate their workflows.

Features:

• Customizable Dashboards: Visualize all your work on custom dashboards.
• Sales Pipeline: Visualize and manage your sales pipeline.
• Project Management: Easily manage tasks and projects on highly flexible boards provided by Monday.
• Workflow Automation: Setup reminders to do tasks and use mobile applications to help you schedule your work to keep your team on track.
• Integrations: Works with various applications including Slack, Zoom, Google Workspace, and others.

Pricing:

• Basic Plan: $12 per user/month
• Standard Plan: $17 per user/month
• Pro Plan: $28 per user/month
• Enterprise Plan: Custom pricing
• Free Trial: 14-day free trial

8. Copper CRM Software

Copper CRM is intended for Google Workspace users, hence this is suitable for businesses that use Google tools extensively. It has a clean and uncluttered design and it is very user friendly with good compatibility with the Gmail and other apps.

Features:

• Google Integration: Seamlessly integrate your workflow into Google Workspace.
• Contact Management: Store all customer information and all interactions in one place.
• Sales Pipeline: Easily visualize and manage your sales pipeline.
• Track Email: Learn who’s opening and clicking right in your Gmail.
• Task Management: Manage tasks and follow-ups within the CRM itself.

Pricing:

• Starter Edition: $9 per user/month
• Basic Edition: $23 per user/month
• Professional Edition: $59 per user/month
• Business Edition: $99 per user/month
• Free Trial: 14-day free trial available

9. Agile CRM

Agile CRM symbolizes an integrated CRM for operating a small to medium business, provide tools like auto marketing tools and customer service.

Features:

• Sales Task Automation: Take your efforts on the sale and let your automatically get the deals.
• Marketing Automation: Sende emails, monitor engagement and grow the leads.
• Contact Management: It’s useful to keep all customer information in one place no matter the source.
• Helpdesk: Manage client support tickets and provide excellent service.
• Integrations: Seamlessly connect to top tools like Gmail, Outlook, social media, and many more.

Pricing:

• Free Plan: Available for up to 10 users.
• Starter Plan: $8.99 per user/month
• Regular Plan: $29.99 per user/month
• Enterprise Plan: $47.99 per user/month
• Free Trial: 30-day free trial available

10. Salesflare

It is important to mention that Salesflare is created for small and growing organizations. It has an extremely simple and intuitive interface, plus many built-in functionalities that make customer sales and management easier.

Features:

• Sales Task Automation: Thus, Salesflare eliminates time-consuming routine work, so sales departments can close deals more quickly.
• Contact Management: It offers a centralized database to manage and organize all customer information efficiently.
• Email Integration: Salesflare seamlessly integrates with your email, tracking interactions and syncing them with the CRM.
• Lead Tracking: The platform provides tools to track and nurture leads through the sales funnel effectively.
• Reporting: Salesflare generates insightful reports to help teams monitor performance and make data-driven decisions.

Pricing:

• Growth Plan: $29 per user/month
• Pro Plan: $49 per user/month
• Enterprise Plan: $99 per user/month
• Free Trial: 30-day free trial available

11. Nimble

Nimble is a simple social CRM designed for small businesses and work teams that is incredibly simple. It works as a social application bar that integrates with several websites and generates as well as maintains the communication network between the business and the customer.

Features:

• Social Integration: Engage clients on social sites such as Twitter, linked, and face book.
• Contact Management: All your customer data should be single source accessible.
• Sales Pipeline: Sales adoption and presentation of the sales pipeline is made easier through visual tools.
• Email Tracking: It can track the emails’ opens and the number of clicks as well as measure the response rate from within the CRM.
• Smart Insights: Get step-by-step recommendations into your customers and prospects data with the help of the Nimble tool.

Pricing:

• Monthly Plan: $29.90 per user/month
• Annual Plan: $24.90 per user/year
• Free Trial: 14-day free trial available

12. Less Annoying CRM

Less Annoying CRM is easy to understand, somewhat costly, and made for small business. It is a kind of CRM enhanced and blown up with extra features to make it very far from the ordinary basic CRM.

Features:

• Simple Interface: Successful startup businesses to include simple and user-friendly graphic interface.
• Contact Management: Centralize all your customers’ data within one easily accessible database.
• Calendar and Tasks: To do list and calendar to ensure you do not forget to meet a deadline or a meeting.
• Sales Pipeline: Sales pipeline – track and display your leads.
• Customization: Make sure to configure the CRM according to your requirements of the organization.

Pricing:

• Flat Rate: $15 per user/month
• Free Trial: 30-day free trial available.

13. Bitrix24

As the result of this Bitrix24 review, it is worth to mention that it is know as all-in-one solution for CRM, managing customer and internal communication for the enterprise of each type or size. It also has an extremely expansive list of toolsets that can manage almost every single aspect regarding crm, timelines, and discourse and team cooperation.

Features:

• File management: store, share, and collaborate on documents with secure cloud storage.
• Business instant messaging: communicate in real time to team members for fast collaboration.
• Collaboration tools: As a result of using CalDAV, WebDAV and project spaces, collaboration is facilitated.
• Meeting coordination: It has companion calendar tools to ensure that they are used in scheduling as well as in managing meetings.
• Integrations: Integrate Bitrix24 with other tools and software to help you improve your productivity.

Pricing:

• Free Plan: Available with basic features.
• Basic Plan: $49 per month (for up to 5 users)
• Standard Plan: $99 per month (for up to 50 users)
• Professional Plan: $199 per month (for up to 100 users)
• Enterprise 250: $399 per month(for up to 250 users)
• Free Trial: 30-day free trial available.

14. Apptivo

Currently, not many cloud based CRM software solutions are being developed and marketed for small to medium businesses, and Apptivo is one of the few working towards that. This has a rich functionality starting from sales management, through project management to invoicing.

Features:

• Sales Management: To keep the tracking of leads, opportunities, and customers very easy.
• Project Management: This helps one to have track of all project and tasks all in the CRM.
• Invoicing: From Apptivo, you can generate and dispatch your invoices without a hitch.
• Email Integration: Sync with Gmail and Outlook and other similar email services.
• Customization: Many organizations have employed it using their own requirements in mind to serve their clients better.

Pricing:

• Lite Plan: $20 per user/month
• Premium Plan: $30 per user/month
• Ultimate Plan: $50 per user/month
• Enterprise Plan: Custom pricing
• Free Trial: 30-day free trial available.

15. Keap

Keap is another type of CRM that is designed, to a greater extent, for smaller businesses and entrepreneurs. It has several that will assist the business in managing the relationship that it has with customers and in the automation of the sales.

Features:

• Email Marketing: Develop and execute the right and suitable email marketing messages to the lead.
• Basic Reporting: Have easy access to basic reports to monitor campaign performance and sales.
• Online Marketing: Design and run online campaigns; capture leads by creating web forms and landing pages.
• Lead Management: Track and organize leads in the most effective way to refine your sales.

Pricing:

• Ignite Plan: $249 per 2 user/month
• Grow Plan: $329 per 3 user/month
• Scale Plan: $499 per 5 user/month
• Free Trial: 14-day free trial available.

16. Nutshell

The target audience of Nutshell is small and medium sized business organizations in need of a simple, yet efficient CRM. The primary feature of Nutshell pertains to the efficiency of the sales processes in which the users can have it easy when it comes to monitoring their customer relations and sales results.

Features:

• Contact & Account Management: maintain all customer information in one place and simplify access for effective relationship management.
• Customer Support: Immediate and personalized responses in resolving customer issues on time.
• Lead Management: Let this be your detailed guide to tracking and managing leads through the sales pipeline for better conversion rates.
• Email the marketing: to create and send email-targeted campaigns—contact with prospects and involved customers.

Pricing:

• Foundation Plan: $16 per user/month
• Pro Plan: $42 per user/month
• Power AI: $52 per user/month
• Enterprise Plan: $67 per user/month
• Free Trial: 14-day free trial available

Conclusion

Finding the right kind of CRM that can help your business meet its needs is crucial to managing customer relationships, making sure the organizational processes go well. Though popular, Zoho CRM has a fairly reasonable number of good alternatives offering feature, price, and benefit sets. Whether you are searching for Zoho alternative that’s more customizable, or more integrated with your other tools, there’s a CRM that will suit your needs out there. If your company deals with Customer behavior analysis, time tracking or if you are into sales process, b2b or b2c, these Zoho CRM alternatives can help your organization in the selection process. Hopefully, this list helps you find the best possible alternative for your business.